Shipping policy

Last Updated: July 2026

At BatohiyaShop, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy to understand how your order is processed and delivered.

Order Processing & Packaging

All orders are carefully inspected and securely packaged to ensure they reach you in excellent condition. Orders are typically processed within 24 to 48 hours after confirmation, excluding weekends and public holidays.

Shipping & Delivery

Once your order has been dispatched, it is generally delivered within 5–8 working days, depending on your location and the availability of courier services. Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, remote locations, public holidays, or operational delays.

Order Tracking

Once your order is shipped, you will receive a tracking link or tracking number via email and/or SMS (where applicable). You can use this information to monitor the status of your shipment until it is delivered.

Third-Party Courier Partners

BatohiyaShop works with trusted third-party courier and logistics partners to deliver your orders. While we make every effort to ensure timely dispatch and delivery, all shipping, tracking updates, and delivery timelines are subject to the operations and serviceability of our courier partners. BatohiyaShop shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate at the time of placing your order. BatohiyaShop shall not be responsible for delays or non-delivery resulting from incorrect or incomplete information provided by the customer.

Contact Us

If you have any questions regarding your shipment or require assistance, please contact us at batohiyashop@gmail.com We're always happy to help.